ScotRail chief vows to improve Aberdeen-Inverness line
SCOTRAIL'S boss has acknowledged that Moray rail users have been let down by its level of service on the Aberdeen-Inverness line.
And managing director of Abellio ScotRail Alex Hynes promised to engage with Moray rail users and share steps being taken to improve the Aberdeen-Inverness line.
Moray MSP Richard Lochhead met Mr Hynes at the Scottish Parliament to ask for a report outlining plans to improve rail services for Moray passengers after complaints were raised over the reliability of services, overcrowding on trains, and the ticket pricing structure.
Mr Hynes committed to producing a report for the MSP to share with local rail users which detail the steps ScotRail is taking to improve rail services on the route, and to ensure there are better connections from the north to the central belt.
Mr Lochhead said: "There's been significant investment in our local rail infrastructure from the Scottish Government. However, there have been issues with the level of service being delivered by ScotRail. I conveyed to Alex Hynes the real frustrations rail users in Moray have with our local services."