THERE is good news for Forres as the Capita call centre, which has a base on the Enterprise Park announces the creation of 30 new jobs.
The jobs are part of a package of 140 new jobs announced in Scotland.
The announcement was made by Bruce MacLeod, managing director of Capita’s customer management business and welcomed by local MSP Richard Lochhead.
Mr MacLeod explained that the 30 new roles will provide customer and sales support to one of Britain’s favourite retailers.
Both the 140 roles announced in November and January and the 30 new jobs announced today have helped support the development of a world class customer service centre in the region.
"These are not just any contact centre jobs," added Mr MacLeod. "These are Capita’s customer management centre jobs."
He said Moray was chosen in recognition of the history of exceptional customer service the workers have delivered to customers.
"The available roles cover a wide range of skills, from customer service agents right up to senior management positions," he said. "We hope that we can continue to win new business and build the Moray contact centre further."
Mr Lochhead said it was "excellent news" for Forres and for Moray itself which is very much open for business.
"It is clear recognition of the fantastic customer service provided to their clients by the local people of Moray," he said. "I understand that the new roles will cover a wide range of skills, from customer service agents right up to senior management level, and I hope this will allow Capita in Forres to go from strength to strength and help develop further new business for the area."
