A LOCAL supermarket has been nationally recognised for helping customers with dementia.
Management and staff at Tesco Forres won the Best Dementia Friendly Community Initiative award at the Scottish Dementia Awards for setting up a relaxed checkout.
Forres Tesco community champion Kerry Speed attended the awards ceremony at Glasgow’s Marriott Hotel.
She said: “Who knew that something so simple to set up for our local customers would have such a massive impact globally!
“We hope the checkout continues to gain support as dementia is a huge issue that touches the lives of millions.”
The relaxed checkout started with local staff finding out more about dementia by becoming Dementia Friends. It was designed to be inclusive for anyone who might need more time while shopping. The initiative captured the attention of the worldwide media and resulted in global approval. The idea has so far been replicated in supermarkets in Lockerbie, Annan and Barnstaple, as well as in America.
Forres store manager, Mark Driver, is also grateful to dementia advisor Wendy Menzies for helping set up the first checkout.
He added: “We now have customers who have changed their shopping day to ensure that they can use the checkout. Some have requested that the checkout be open all the time which is testimony to how it has enhanced their shopping experience.”
Scotland’s Dementia Awards are a partnership between Alzheimer Scotland, NHS Education for Scotland, NHS Health Scotland and the Scottish Social Services Council to recognise the difference that creative and innovative projects make to the lives of people with dementia.
Chief Executive of Alzheimer Scotland, Henry Simmons, said: “This year’s winners raised the bar, yet again, and I am delighted to see everyone congratulated for their efforts to support people living with dementia and their families.”